The 30 day period starts when you take possession of the part. No labor warranty is provided. In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. Once you obtain an RMA number, ship the item back to: Greenbelt Auto Parts 1463 N Michigan St Toledo, OH, 43604 Please include RMA number with your return. Original and return shipping charges are not refunded. --> SHIPPING NOTES ABOUT US HELP Greenbelt Auto Parts ships to US addresses within the 48 states via fedex ground. NO SHIPPING TO APO, FPO or PO Box please. Pick-up at our facilities is available. Please message us prior to your purchase to arrange pick-up. Items will be shipped within 1-2 days of purchase. Most areas in the US are within 5 days. If the item was received by freight, it must be inspected upon arrival for damage. Items returned damaged without prior communication will not be eligible for refund. Freight Shipping Freight shipping is estimated to a commercial business address only. We can also arrange for you to pick up your freight item at your local freight terminal. For an accurate residential freight quote, please contact us before your purchase. If for some reason our shipping cost is greatly over this estimate, we reserve the right to ask for additional funds or an alternate ship to address. If you have a question about an item, or are not sure that a part will fit your vehicle, please contact us with details prior to purchasing. Contact us by clicking on the "Ask a question" function, which is located near the bottom of each listing. We answer all messages promptly during business hours. Hours of Operation: Monday - Friday: 8:30am to 5:00pm (Eastern Time) ET. If you are not completely satisified with your purchase, please contact us promptly. We strive for 5 Star Rating/Positive Feedback. 1. It helps our business greatly. If you feel that you can't give it to us- Please let us know what we can do to be better. This way we will know how to improve our customer service. 2. Please feel free to contact us before leaving a negative feedback or low DSR. If there is a problem, we will help you solve it. 3. In order to provide you a better service, please treat the transaction fairly. Feedback is our life, before you leave a neutral or negative feedback, please do contact us to get a better solution Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to re-buildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description. Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it. A Grade - The highest quality part. It is of low miles and/or exceptional condition for its age. B Grade - The second level quality part. It is of average miles and normal condition for its age. C Grade - The third level quality part. It has high miles and/or light damage. No Grade - A part that has not yet been graded.